AI in the Middle East

Original article was published on Artificial Intelligence on Medium


AI in the Middle East

MIT Technology Review Insights exploring artificial intelligence adoption in the Middle East

MIT Technology Review Insights has a thought leadership program examining how organisations are using AI today and planning to do so in the future.

This series is called: “The global AI agenda.”

It features a global survey of 1,004 AI experts conducted in January and February 2020.

The study explored AI adoption, leading use cases, benefits, and challenges.

A recent report details the Middle East and Africa.

They argue efforts in the African Gulf are more bottom-up, tackling social challenges including health care and food security.

The report says the wealthier Gulf Cooperation Council (GCC) nations are exploring AI as part of broad plans to move away from oil and reinvest surpluses into innovation.

Some of the key findings of the report are as follows:

  • By the end of 2019, 82% had launched AI programs.
  • Several executives in the Middle East and Africa are strongly engaged in AI.
  • Majority of respondents (44%) expected AI to power 21%-30% of their business processes in three years’ time.
  • Customer service is the business department most actively using AI across the region.
  • Change management and data issues top the region’s AI obstacles.
  • Data quantity, quality, or availability is also cited as a top constraint.

What can one gain from this?

Perhaps that the ecosystem in the Middle East are interested in exploring these new solutions, and that we might see more from this area going forward.