Jatana automates customer service with deep learning to make your team exponentially more productive
Jatana’s powerful automation features are designed to maximize the productivity of your customer service team:
Introducing Jatana in your customer service workflow allows you to leverage all these features and the results are worth the try:
Boosted Agent Productivity
Jatana suggests the best answer to every support request so that your agents don’t have to write manually every time.
Reduced processing time
Set a confidence threshold and Jatana will reply to every support request without the need for a support agent to intervene.
Increased customer satisfaction
Deliver immediate gratification to your loyal customers waiting for answers and pave the way for an increase in future sales.
Who we are
At Jatana, we leverage the Internet to connect the brightest people around the world.
While we have our HQ in Copenhagen, we tap into a decentralized network of AI scientists and partners to co-create AI that drives better customer centric experiences.
We do so because we firmly believe that global collaboration is the key to deliver the better performing AI solutions to our customers and to positively impact their business.
Our team sits across continents, giving us the ability to provide support to our customers around the clock, as well as to build a mutually beneficial network where the benefit for one will indirectly benefit the rest.
We aim at building one of the most unique and fulfilling workplaces that exist, by rethinking a lot of traditional practices.
We keep calling this “#wecocreate”.
Let the journey begin
We are excited about the future.
and stay tuned!
Source: Deep Learning on Medium