Original article can be found here (source): Artificial Intelligence on Medium
ONPASSIVE Review: Artificial Intelligence for business is bound to make an impact in your business
Artificial intelligence (AI), machine learning, and other promising modern technologies were once the realm of science fiction. With the help of computing power and humongous data, these technologies today have reached the point where they help businesses in making smarter decisions and even execute those decisions. There are abundant opportunities with technological advancements in data processing and sensors, better statistical models and algorithms, have given rise to recent improvements in AI.
Here’s how ONPASSIVE utilizes AI to help businesses make an impact in today’s competitive world:
Let us see a few of the main objectives of ONPASSIVE intelligent automation:
The primary purpose of automation is to increase the value of customer and employee relationships. This is helping businesses of all sizes and types to build their brand and a great community.
ONPASSIVE offers better customer service that yields more than what you are looking for. Businesses can benefit from self-service interfaces, and their insights can be used to predict the specific customer needs by identifying from their contexts, purchase history, and preferences. AI-powered ONPASSIVE business system helps by:
- Identifying complex customer issues
- Emphasizing on the customer behavior pattern
- Finding frequent preferences
- Responding with intelligent solutions
- Providing AI rich platform
- Recommending personalized offers
- Helping in real-time including FAQs, and reports
- Solving pressing issues on hand
- Decreasing customer desertion rate
- Providing a rich customer experience
Generate Better Business insights
We all know that data is sometimes called “the new oil” as it’s become a viable resource of the digital economy. Big data will be useless when we can’t make sense of it. With the help of Artificial Intelligence, businesses can mine data and process billions of data points in real-time. AI can offer accurate predictions about possibilities in the future by analyzing historical data.
ONPASSIVE AI helps businesses by converting information into knowledge and gives insight into the future. AI can help your business with predictive analytics. Predictive analytics is a type of analysis made with the use of machine learning to make predictions of future outcomes.
ONPASIVE Intelligent Business Tools
ONPASSIVE AI-powered tools help businesses gain a competitive edge by designing better products and services that are handy to their customers. With the help of ONPASSIVE tools, you can reduce the risk of failures or reduce costs, downtime and predictive maintenance, increase operational efficiency, and understand your customers better.
Artificial intelligence can boost customer service with the help of chatbots and recommendation systems. Businesses can now increase revenue by identifying and growing sales opportunities, predict and analyze customer’s demand, predict customer behavior, detect malware, review documents, help in research, and much more. The key to looking for the advantages of AI is about finding the value it can bring to your business.
ONPASSIVE Virtual Assistant
Businesses today need to collaborate with hundreds of thousands of people every day on several platforms, including social media and the real-time market. This makes customer relationship management a vital strategy to implement in their business model. And this is where the ONPASSIVE AI ecosystem comes in. ONPASSIVE’s intelligent communication systems can be an always-on network between businesses and their markets. With the help of these communication systems, companies can keep their customers updated on schedules and let them access new information in real-time, with personalized notifications.
Business Systems Automation
Since the industrial revolution, the rise of technology has gone hand in hand with the automation of work. From automated sales processes to automated people onboarding and interactive task assignments working in many businesses, the theme remains the same. A flourishing trend towards the automation of daily work has inspired many companies to employ Artificial Intelligence. ONPASSIVE ecosystem designs sophisticated business tools to automate almost all the routine processes.
Numerous AI technologies are gaining attention across the value chain, but there are other parts of the value chain getting more traction than others. To name a few, content management, customer service, as well as other applications that are allowing businesses to gain their competitive edge. Operations and customer service are a few of the main areas many industries are focusing on automating.
However, as the trends increase, we see sectors going more in-depth and broader as they tend to boost their focus on AI adoption. Various leading divisions are not only focused on using AI in the core parts of their value chain but are also executing AI strategies in other parts of their value chain.
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