Real-Time Analytics: COVID-19 Weekly Roundup

Original article was published by RTInsights Team on Artificial Intelligence on Medium

Real-Time Analytics: COVID-19 Weekly Roundup

By: RTInsights Team

October 7, 2020

Call Center Conundrum: The Future is Flexibility

With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer experience. Read here

United Imaging and MGH Announces Cutting Edge Collaboration in Medical AI

The joint work will develop artificial intelligence (AI) models to drive diagnosis and help to quantify diagnosis on a case-by-case basis. Read here

Kroger Adopts Artificial Intelligence to Reduce Self-Checkout Errors

The visual artificial intelligence technology will be deployed at 2,500 stores. Read here

Keep up to date on how AI technology and real-time analytics are being used to study, track, and plan actions related to COVID-19 with RTInsights. Visit our COVID-19 page here.