The Bright and Dark Side of Artificial Intelligence – The Canton Independent Sentinel

Original article can be found here (source): artificial intelligence

Offering the easiest customer expertise continues to be a high precedence for almost each single enterprise. Companies are eager to undertake artificial intelligence (AI) applied sciences thanks to their promise to remodel the client experience, enhance operational efficiencies, and drive value financial savings.

However whereas AI has the potential to dramatically enhance the client expertise, there are all the time classes to be realized, and a few potential drawbacks to concentrate on. Newton’s Third Law states that “each motion has an equal and reverse response”—so for each ‘good’ application of AI, companies additionally want to contemplate the ‘dangerous’, and make sure the expertise isn’t having a detrimental impact on their enterprise.

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